tap646 Privacy
Policy

tap646 ("we," "us," "our," or "tap646") is committed to protecting the privacy and personal information of all users who access our online gaming platform at tap646.cam (the "Platform"). This Privacy Policy describes our practices concerning the collection, use, storage, disclosure, and protection of personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and relevant circulars issued by the National Privacy Commission.

This Privacy Policy applies to all personal data collected through the Platform, including information provided during registration, account usage, customer support interactions, and through cookies and similar tracking technologies. By registering for an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.

If you do not agree with any aspect of this Privacy Policy, you should discontinue use of the tap646 Platform immediately and contact our Data Protection Officer to request deletion of any personal data already collected.

tap646 collects various categories of personal data to provide gaming services, ensure compliance with applicable laws and regulations, prevent fraud, and improve the user experience. The types of personal data we collect include:

2.1 Registration Information

When you create a tap646 account, we collect:

• Full legal name as it appears on your government-issued identification;
• Date of birth (to verify you are 21 years of age or older);
• Philippine mobile phone number;
• Email address;
• Username and encrypted password;
• Residential address (for identity verification purposes);
• Nationality and place of birth.

2.2 Verification Documents

To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements under Philippine law, tap646 may collect copies of:

• Government-issued identification documents (e.g., Philippine passport, driver's license, UMID, SSS ID, postal ID);
• Proof of residential address (e.g., utility bills, bank statements);
• Selfie or photo verification holding your identification document;
• Source of funds documentation in certain circumstances as required by AMLA regulations.

2.3 Transaction and Financial Data

When you deposit, withdraw, or place wagers on tap646, we collect:

• Payment method details (e.g., GCash or Maya account name, bank account holder name);
• Transaction amounts, dates, and times;
• Deposit and withdrawal history;
• Betting history, including games played, wagers placed, and outcomes;
• Bonus claims and wagering requirement progress;
• Account balance at any given time.

Note: tap646 does not store full credit card numbers, CVV codes, or e-wallet PINs. Payment processing is handled by certified third-party payment processors who maintain PCI-DSS compliance.

2.4 Device and Technical Information

tap646 automatically collects certain technical data when you access the Platform:

• IP address and approximate geolocation based on IP;
• Device type, operating system, and browser type;
• Screen resolution and device identifiers;
• Referring website or source that directed you to tap646;
• Pages visited, links clicked, and time spent on each page;
• Login timestamps and session duration;
• Cookies and similar tracking technologies (see Section 7).

2.5 Communications

When you contact tap646 customer support via live chat, email, or other channels, we collect the content of your communications, including any attachments, screenshots, or additional information you provide to resolve your inquiry.

tap646 processes personal data collected from users for the following legitimate purposes:

3.1 Account Administration

• Creating and maintaining your tap646 account;
• Verifying your identity and age in compliance with PAGCOR and AMLA requirements;
• Processing deposits, withdrawals, and in-platform transactions;
• Communicating account-related updates, transaction confirmations, and security alerts;
• Providing access to all games and features available on the Platform.

3.2 Legal and Regulatory Compliance

• Fulfilling obligations under the Philippine Anti-Money Laundering Act (AMLA) and its implementing regulations;
• Responding to lawful requests from PAGCOR, the National Privacy Commission, the AMLC, or any other competent Philippine regulatory authority;
• Maintaining records required by applicable law for the prescribed retention periods;
• Enforcing age verification requirements and the 21+ restriction;
• Detecting and preventing fraud, collusion, bonus abuse, and money laundering.

3.3 Platform Improvement and Analytics

• Analyzing user behavior and platform usage patterns to improve the player experience;
• Diagnosing and resolving technical issues, bugs, and service interruptions;
• Testing new features, games, and interface designs before full deployment;
• Generating aggregated, anonymized statistical reports on Platform usage.

3.4 Responsible Gaming

• Monitoring gaming activity to identify patterns consistent with problem gambling;
• Enforcing deposit limits, loss limits, cooling-off periods, and self-exclusion requests set by players;
• Contacting players proactively where responsible gaming concerns are identified;
• Maintaining self-exclusion records and preventing re-registration by excluded players.

3.5 Marketing Communications

Where you have provided explicit consent, tap646 may use your contact details to send promotional offers, bonus notifications, and news about new games or features. You may withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing based on consent prior to withdrawal.

tap646 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Consent: Where you have given clear, informed, and freely given consent for a specific processing purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to fulfill our obligations under the Terms & Conditions you agreed to when registering your account, including account administration and payment processing;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws, including AMLA, the Data Privacy Act, PAGCOR regulations, and tax obligations;
• Legitimate Interests: Where processing is necessary for tap646's legitimate business interests, including fraud prevention, platform security, and responsible gaming enforcement, provided such interests are not overridden by your fundamental rights and freedoms.

tap646 does not sell, rent, or trade personal data to third parties for commercial purposes. We may share personal data with trusted third parties only in the following limited circumstances:

5.1 Service Providers

tap646 engages carefully selected third-party service providers to support platform operations, including payment processors (GCash, Maya, BPI, BDO, Metrobank, and other Philippine payment partners), identity verification and KYC service providers, game content providers and platform technology vendors, cloud infrastructure and data hosting providers, and customer support platform providers. All third-party service providers are contractually required to process personal data only on tap646's documented instructions, maintain appropriate security measures, and not use personal data for their own independent purposes.

5.2 Regulatory Authorities

tap646 will disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or lawful regulatory direction. This includes disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government bodies.

5.3 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of tap646's assets, personal data held by tap646 may be transferred to the successor entity as part of such a transaction, subject to the successor entity assuming equivalent data protection obligations. Affected players will be notified of any such transfer in accordance with applicable law.

tap646 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in Transit: All communications between your device and tap646 servers are encrypted using TLS 1.3 with 256-bit SSL certificates;
• Encryption at Rest: Sensitive personal data stored on tap646 servers is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All internal access is subject to role-based permissions, multi-factor authentication, and comprehensive audit logging;
• Intrusion Detection: Real-time intrusion detection and anomaly monitoring systems are in place across all platform infrastructure;
• Vulnerability Management: Regular penetration testing, security audits, and vulnerability assessments are conducted by qualified independent security professionals;
• Employee Training: All tap646 personnel with access to personal data receive regular data protection and security awareness training;
• Incident Response: tap646 maintains a documented data breach response plan and will notify affected individuals and the National Privacy Commission of qualifying breaches within the timeframes required by Philippine law.

While tap646 takes every reasonable step to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and notifying tap646 immediately of any suspected unauthorized access.

tap646 uses cookies and similar tracking technologies to operate the Platform, enhance user experience, and analyze usage patterns. A cookie is a small text file placed on your device when you access the Platform.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. The Platform cannot operate without them;
• Functional Cookies: Remember your preferences, such as language settings, display preferences, and responsible gaming tool configurations;
• Analytics Cookies: Collect anonymized data about how visitors use the Platform to help us improve content, navigation, and performance. tap646 uses privacy-respecting analytics tools;
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

7.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies will impair your ability to use the tap646 Platform, including logging in and placing wagers.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tap646:

• Right to Be Informed: The right to be informed whether personal data pertaining to you is being processed, and to receive a description of the data, the purposes of processing, and the identity of any third parties to whom it has been disclosed;
• Right to Access: The right to access a copy of your personal data held by tap646 in a portable, commonly used, and electronically readable format;
• Right to Rectification: The right to correct inaccurate, incomplete, outdated, or misleading personal data held by tap646;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tap646's legal retention obligations;
• Right to Restrict Processing: The right to request that tap646 restrict processing of your personal data in certain circumstances, such as while a rectification request is being assessed;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller;
• Right to Object: The right to object to processing of your personal data on the basis of legitimate interests, including for direct marketing purposes;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe tap646 has violated your rights under the Data Privacy Act.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 13. tap646 will respond to all verified data subject requests within 15 business days, as required by applicable Philippine regulations. We may request proof of identity before processing any rights request to protect against unauthorized disclosure.

tap646 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Registration Data: Retained for the duration of your active account and for a period of five (5) years following permanent account closure, in compliance with AMLA record-keeping requirements;
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLA and BIR regulations;
• Identity Verification Documents: Retained for the duration of your account and for five (5) years following permanent account closure;
• Customer Support Communications: Retained for three (3) years from the date of the interaction;
• Marketing Consent Records: Retained for the duration of your consent and for three (3) years following withdrawal of consent;
• Technical and Device Data: Retained for up to twelve (12) months for security and fraud detection purposes.

Where retention beyond these periods is required by a specific legal obligation, regulatory direction, or ongoing legal proceedings, tap646 will retain the relevant data until such obligation is discharged. Upon expiry of the applicable retention period, personal data will be securely deleted, anonymized, or pseudonymized in a manner that renders identification of the data subject impossible.

tap646 takes the protection of minors extremely seriously. The Platform enforces a strict 21+ age restriction in compliance with PAGCOR regulations governing online gaming in the Philippines. We employ age verification procedures at account registration and reserve the right to request documentary proof of age from any user at any time.

If tap646 becomes aware that personal data has been collected from an individual under 21 years of age, the relevant account will be immediately closed, all personal data will be deleted within a reasonable timeframe, and any funds in the account will be handled in accordance with applicable PAGCOR guidelines. If you have reason to believe that a minor has registered on the tap646 Platform, please notify our support team immediately.

tap646's primary data processing and storage infrastructure is located within the Philippines. Where it is necessary to transfer personal data to third-party service providers or infrastructure located outside the Philippines — for example, in connection with cloud-hosted technology platforms or game content providers headquartered abroad — tap646 ensures that such transfers are made in compliance with the Data Privacy Act of 2012 and National Privacy Commission regulations governing cross-border data flows.

Specifically, tap646 takes the following steps to protect personal data in international transfers:

• Ensuring that the receiving country provides an adequate level of data protection as determined by the National Privacy Commission;
• Where adequacy has not been determined, entering into data processing agreements with receiving parties that include standard contractual clauses consistent with NPC requirements;
• Conducting due diligence on all international data processors to verify their data protection standards and certifications before onboarding.

tap646 reserves the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform services. In the event of material changes to this Privacy Policy, tap646 will notify registered users by sending a notice to their registered email address or mobile number, or by displaying a prominent notification on the Platform, at least fourteen (14) days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to remain informed of how tap646 handles your personal data. Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms, to the extent permitted by law.

tap646 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tap646, you may contact our DPO through the following channels:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 through the tap646 Platform — please indicate "DPO Request" when initiating your chat
• Response Time: tap646 aims to acknowledge all data subject requests within 3 business days and to respond fully within 15 business days

If you are not satisfied with tap646's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through the NPC's official communications channels.

For general customer support inquiries unrelated to data privacy — including account issues, payment questions, and game support — please contact our player support team directly via live chat on the Platform, available around the clock in both English and Tagalog.